Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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One of those rare books I listen to and then buy a hard copy so I can reread sections. However, the audience he’s writing for seems to be American business men and women, so perhaps that writing style has something to do with my perception of the book. I had much trouble listening to this audio version.

Section 3 Give useful examples of application in real life. This book is excellent.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

First, the receiver is resisting everything you say. To see what your friends thought of this book, please sign up. Stop trying to be interesting, be interested instead. An article would have sufficiently covered the context. To do all of this, Goulston uses a few insightful techniques that turn the conversation around listsn make you understand what a better communicator looks like. This is where transformative relationships begin to take place.


Before you worry about solving someone else’s problem, find out if there really is a problem. He gives you the logical flow of steps you need to take to move someone through the necessary stages through your listening and engaging, and then he gives you these powerful tools.

What if she picked out a card that had a special meaning to you and wrote goulstoj detailed note about how much the donation means to her and what the contribution allowed her to do? When my business coach casually mentioned the book, I didn’t think much of it so I just ordered the Kindle version and started reading. Apr 08, Anton Antonov rated it did not like it.

Maybe it’s someone at work: Practice moving quickly from: Remorse, Restitution, Rehabilitation, and Requesting forgiveness. While the list is endless and certainly contains such impactful events as the Boston Marathon Bombing and the U. Hint, don’t call the must an idiot. Goodreads is the world’s largest site for readers with over 50 million reviews.

Just Listen : Mark Goulston :

The author has however managed to present the skills in a simple way so you can implement some of the skills from the book right after reading it. Section 2 including chapter 3 to 12 which represent each of 9 practical rules My favorite chapter goulstonn 12 – dealing with toxic people.

But instead of criticizing and laying out where they’re falling short, mention some reasons why you might be disappointing them.


Speak to Win Brian Tracy. Do not deny your feelings. Ggoulston solutions aren’t earth shattering. Instead of hiding a weakness or problem, neutralize it. Sep 13, Mario Tomic rated it really liked it. Respond to someone who is mad and defensive with something neutral like “Hmmm” or “Tell me more” or “Really? I’ll be checking out the rest of his work after this!

Steps in a crisis: Online, small character pieces of text are all you need. Check out the top books of the year on our page Best Books of Books by Mark Goulston. I’d love to hear from you regarding this book and any feedback you have as you give some of these concepts and techniques a try. For example, you think you’re confident, energetic, and passionate, but others see you as arrogant, hyper, and impulsive.

Keep pushing for what you want until you receive a “no. Leading at The Edge Dennis Perkins. We can’t wait to comment or voice an opinion without having heard it all.

It was well done. It is the new way of communicating, and everyone seems to be on board.